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  • in reply to: Why my video doorbell keep alarming when power on #5675
    ismartsafe
    Keymaster

    It has a sensor on the back of doorbell to detect whether the doorbell is disassemble. So you need to put the video doorbell into the cover or case, which it will disable the temper alarm.

    in reply to: Instructions are Impossible #4944
    ismartsafe
    Keymaster

    Thanks for your information. We have already updated our user manual with new installation video to show step-by-step installation. RFID keypad is a new product of iSmartSafe, and will be launched in Nov. it can be used with iSmartSafe home security system. Users can use RFID keypad for access control purposes, ARM/DISARM the system, and so on. Please refer to product detail page for main function of RFID keypad. If you have any question, please feel free to contact us and one of our customer representatives will be happy to help you.

    in reply to: Why my iSmartSafe wireless siren does not sound? #4856
    ismartsafe
    Keymaster

    during setup, you can choose siren type “B” or “A”. if your siren does not work, try to change to type “B”.

    in reply to: What happens to my system during a power failure? #4759
    ismartsafe
    Keymaster

    iSmartSafe home security systems have built-in backup battery. So when the power fails, the systems still works. More importance, iSmartSafe home security systems have WiFi and Cellular double connection. So when power off or lose WiFi signal, the system still works.

    in reply to: Home Security system for rental apartment #4268
    ismartsafe
    Keymaster

    Your landlord should not be able to keep you from installing our security system. iSmartSafe home security systems are entirely wireless so is similar to you buying a stereo system. The units adhere to the walls with a paint friendly adhesive/Poster strips. So you don’t have to worry about losing your security deposit due to damage.

Viewing 5 posts - 1 through 5 (of 5 total)